Joe Clabaugh is NetVU's Chairman of the Board. He became an at-large member of the board in July 2016 as a result of a bylaws change in 2015 extending NetVU membership to all users of Vertafore products. Clabaugh is a service manager at The Cincinnati Insurance Company in Fairfield, Ohio, where he has spent his career focused on providing exceptional customer service. He has been a claims adjuster, service desk analyst and field analyst. He currently manages the agency service desk and the company’s Agency Technology Services Team. He also leads Cincinnati’s Agent Information Technology Council.