Meet the NetVU Team

Say hello to the friendly, hardworking people who make NetVU possible. They’re eager to give you a helping hand.

#WeAreNetVU

The Network of Vertafore Users


Jon Gorman, CAE

Executive Director
972.409.6207 
[email protected]

Jon oversees our strategic direction, operations and staffing. He has served in leadership, strategy development and communications roles in financial services, insurance associations, education and mass media. Jon works closely with the Executive Board of Directors and is passionate about elevating NetVU to new levels of engagement and user experience for the benefit of its members.

Staff Directory

Member and Partner Experience Team

Melissa Bond

Member Relations Director
972.409.6215
[email protected]

Member engagement has been Melissa’s passion since 1998. She welcomes new members, recruits and coordinates volunteers, assists partners and sponsors, and helps with conference exhibits.

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Dianne Merfeld

Member Relations Specialist
972.409.6203
[email protected]

Dianne greets callers, maintains our membership database, and helps with event registrations. Need to update or add your NetVU profile? Dianne will help.

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Lynn Albertson

Business Development Manager
972.409.6202
[email protected]

Lynn coordinates logistics and deliverables for NetVU corporate partners, event sponsors and exhibitors. Ask Lynn about partnership offerings!

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Lauren Crosby, CAE, CMP

Community & Experiences Manager
972.409.6213
[email protected]

Lauren creates resources, programs, and events designed to grow modern, thriving member communities.  

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Brittany Aman

Community & Experiences Coordinator
972.409.6201
[email protected]

Brittany supports the execution of community initiatives. She is also responsible for the NetVU Community (NCOM), our online member forum.

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Karen Moore

Member Experience Manager
972.409.6212
[email protected]

Karen enthusiastically connects members to resources through our onboarding program. She is passionate about meeting members needs and creating a great experience. Connect with Karen to get started!

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Learning Experiences Team

Debbie Ivie,  CPCU, AIM, NcIA

Learning Experiences Director
972.409.6209
[email protected]

Leveraging 25-plus years in the independent agency channel, Debbie directs and develops our education programs in concert with our education committees.

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Alyssia Dugas

Learning Resources Coordinator
972.409.6204
[email protected]

With an extensive background in onboarding and educating adult colleagues, Alyssia works with NetVU staff and volunteers to coordinate and execute a variety of learning opportunities.

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Marketing Team


David Waite

Marketing & Communications Manager
972.409.6216
[email protected]

As Marketing & Communications Manager, David works to curate the execution of marketing and communication initiatives, help grow participation and support for our members

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Reagan Grisham

Marketing Specialist
972.409.6220
[email protected]

Reagan supports all marketing and communication efforts. She enjoys working to create engaging content for our members.

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Support 

Jeff Etzkin
Jeff Etzkin

Conference Coordinator
972.409.6200
[email protected]

Jeff oversees Accelerate, powered by NetVU, as well as other meetings and workshops, workingclosely with our vendors, and volunteer leaders.

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Lance Kendrick Stanton
Lance Kendrick Stanton

Database Administrator
972.409.6224
[email protected]

Lance keeps us functional and assists in managing our IT support staff. He develops and maintains reports and automated jobs to help drive business intelligence. Oversees  database development,  data standards, documentation, security, and authorization procedures.

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