Going Paperless: An Agency Success Story

IVANS | Posted: 8/3/2021

One way to easily increase productivity as an agency is to purge paper and embrace automated technology. That is one of the first decisions Meehan Insurance Agency executives made in 2019 when switching offices, exchanging physical filing cabinets for Vertafore’s AMS360 to virtually store files. The agency also uses IVANS eDocs and Messages download to automate their daily workflows.

In addition to using automated technology for their processes, they also encourage their insurer partners to embrace the same approach. 

“Our biggest carrier does eDocs for everything, which is amazing. All of their transactions get into the customer file without us having to touch it,” Meehan Insurance Vice President Jason Ryan said. “One of my biggest pushes for carriers is eDocs for everything. I think once carriers get on board and figure out this is the way to go, we’ll be in a much better position.”

Some of the benefits that the agency experienced by going paperless include:
• Fast and easy access to policy, claims, and billing information
• Increased operational efficiency 
• Ease of doing business with insurer partners 

Since 2019, Meehan Insurance has seen its business thrive. Automated technology has allowed the agency to not miss a beat during the pandemic while many other agencies had to work harder to adapt to the new reality of a virtual workforce.

“Production has grown 10-fold, even with COVID. We’ve been able to do way more with less. Even with production growth, we didn’t need to add more staff because we just streamlined all the processes everyone was doing,” Ryan said. 

The past year has brought to light what Meehan Insurance discovered in 2019 – automated technology is key to improving efficiency and eliminating the manual processes weighing agencies down. Read this customer story to learn more.

  
IVANS is the insurance industry’s exchange connecting insurers, MGAs, agencies, and the insured. IVANS cloud-based software provides agencies greater access to markets and automates servicing throughout the insurance lifecycle to drive retention and business growth. While a division of Applied, IVANS is committed to support the industry’s leading agency management system providers and connects to 33,000 independent insurance agencies and 430 MGA and insurer partners to enable millions of people to safeguard and protect what matters most in people’s lives.